You Have Questions

we have the answers

faq

Frequently Asked Questions

Delivery

Where do you deliver? 

We deliver within 2 hours of our warehouse in Linthicum Heights, MD.

Is there aN order minimum? 

Nope! :) At this time, we don't have any minimums that have to be met.

Do you do will call/pick up? 

We offer pick up for our detail kits. Other rentals must be delivered and picked up by MEC. 

what is your delivery process? 

During the inquiry process we will gather all of the important information to provide a estimated delivery time and cost. We know all venues are different and want to make this process as seamless as possible for everyone!  

Detil Kits

What all comes with a detail kit?

Each kit comes with 1 velvet ring box, 2 ribbons, dainty scissors, 3-4 unique stamps, 3-4 wax seals, and 1 trinket dish.

How do I order a detail kit?

Browse our pre-styled kits! Once you find a style you like, fill out our contact form with your info, what kit you're interested in, and any customizations you'd like to make. We will get back to you in 1-2 business days with a custom proposal! 

Do you deliver detail kits?

We do! Detail kits can be delivered within 30 minutes of our warehouse in Linthicum Heights.

Can we add additional items?

Yesss! Please check out our inventory for add on options. Don't see what you're looking for? Send us a note!

Getting Started

Where do we start? 

Browse our inventory, favorite the items you are interested in for your event, and submit a contact form! We will check see if your faves are available and email you a proposal. 

Getting     Started

Items in your care

Am I responsible for damage that occurs to the rentals? 

Things happen - we get it! We offer an option damage waiver for each order. This damage waiver covers wear and tear, stains, and rips. The damage waiver does not cover neglect (i.e. leaving our beauties out in the rain). If you decide against the waiver, damaged items will be charged a damage fee of 5x the rental rate per item.  If you have additional questions, please reach out hello@magothyeventco.com

Can rentals be left outside overnight?

All rental items must be stored inside or under a tent with side walls and flooring to prevent damage.